Shipping policy
At ALJEGJ, we partner with reliable global logistics carriers to deliver your orders safely and efficiently to destinations worldwide. Below you will find details about our shipping carriers, order processing timeline, estimated delivery time and shipping fees.
Approved Shipping Carriers
We cooperate with established international and regional logistics providers to handle all shipments. Our main carriers include mainstream global courier services and regional delivery partners, which are selected based on delivery efficiency, service stability and coverage scope. We will arrange the most suitable carrier according to your shipping destination, ensuring your packages are transported under professional logistics management throughout the whole journey.
Order Processing & Shipping Time
Once we receive and verify your payment successfully, our team will start order arrangement and product preparation. Please allow 2 to 4 business days for internal processing, quality inspection and careful packaging before your goods are dispatched from our warehouse.
After the order is shipped out, the overall delivery time varies by destination. For orders delivered to the United States, the estimated transit time ranges from 7 to 12 business days. For international orders to other countries and regions across the globe, the standard delivery period is 10 to 20 business days. Please note that delivery time is an estimated reference only. Uncontrollable factors such as customs clearance procedures, local logistics delays, public holidays and extreme weather may lead to slight extensions of the delivery schedule.
Shipping Fees
We offer free standard shipping for all orders placed within the United States. No additional shipping charges or hidden fees will be applied to eligible domestic orders.
For all international shipments outside the United States, shipping fees will be calculated automatically based on your delivery destination, total weight and dimensions of the items at checkout. The exact shipping cost will be clearly displayed before you complete payment, so you can confirm all charges in advance.
Additional Reminders
We will update the tracking number and logistics information to your order page promptly after dispatch. You can track the real-time status of your package anytime. If you encounter issues like logistics stagnation, delivery delay or customs related problems, please feel free to contact our customer support team for help.
Contact Information
Email: assistance@aljegj.com
Phone: +1 (707) 719-0993
Address: 2569 Goldcliff Circle Washington DC 20005